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Employee Directory

Meet our staff! Browse below for contact information, photos, and employee biographies.

Regional Manager

 
Phalesha Kyes
Regional Manager and Communications Director

Phalesha has been around the insurance industry since 8thgrade when her father began working for his first insurance company. Insurance seemed so fascinating that she joined the family business at the age of 16. As her high school graduation gift, her father bought her the State of Michigan Insurance Books so she could officially become licensed and replace her current position as Receptionist/Janitor. Her new job quickly turned into a career as she was surrounded by agents who had been in the business for many years and did everything they could to help her excel.

She absolutely loves the independent side of insurance, as it allows her to help a wide array of people protect the assets they hold dear. It also allows every day to present something completely different. As much fun and excitement as the office bring, she does enjoy other activities, including dancing, big town events, physical fitness, and spending time with her family.

Located at Grand Rapids Office

Contact Phalesha

Email: 
pkyes@allins.com

Office: (616) 897-1515 x 103

Fax: 
(616) 897-1414

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Commercial Insurance

Shad Breimayer
Commercial Specialist, Licensed Agent

Shad has been with Alliance since 2010 and brings over ten years of insurance industry experience to our company. He is a part of the Alliance's commercial insurance team, but he is also licensed for property and casualty insurance, life insurance, and health insurance.

Shad is a native of Belding, Michigan and a graduate of Central Michigan University. He is involved in his local community as the vice president of the Belding Athletic Booster Club and through coaching little league basketball. He stays active through playing golf and running and also enjoys spending time with his wife and three children.

Located at Lowell Office

Contact Shad

Email: 
shad@allins.com 

Office: (616) 897-1515 x 104

Fax: 
(616) 897-1414

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Sandy Liu
Licensed Agent (Commercial Insurance)

Sandy joined the commercial insurance team at Alliance in August 2016 and brings with her over 30 years of experience in the insurance industry. She has worked as both a commercial insurance and bond underwriter and an agent. She holds a degree in accounting from Jackson Community College and her bachelor of science from Eastern Michigan University.

Sandy is a Michigan native and has been an active member of the Lowell community since she purchased her first home here in 1990. She enjoys staying involved in the community as members of Lowell United Methodist Church, through volunteering at Flat River Outreach Ministries, and by helping with the Lowell High School Musical.

Sandy and her husband, Gary, have 5 children and have also acted as a host family for 4 foreign exchange students, many of whom they still remain close with. In her spare time, Sandy enjoys spending time with her family, gardening, going on mission trips and volunteering at FROM in Lowell. 

Located at Lowell Office

Contact Sandy

Email: 
sandy@allins.com

Office: (616) 897-1515 x 112

Fax: 
(616) 897-1414

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 Mark Roggow

Licensed Agent (Commercial Insurance) 

Mark is originally from Hemlock, MI, just west of Saginaw. He lived and worked in Atlanta, GA from 2008 to 2013, and then relocated back to Grand Rapids. He’s been in the insurance industry for 43 years now. He first started in 1974 at the family agency in Hemlock, MI. Mark is a Certified Insurance Counselor (CIC) and a Certified Authority in WC (CAWC). Mark started here at Alliance in October 2017.

Mark is a High School graduate of St. John’s Military Academy in Delafield, WI. He continued his education at Alma College. Mark is married to his lovely wife, Sandi, and has one son and one daughter. They also currently have 4 grandchildren! In his free time, Mark enjoys golfing and college football. He is also fond of travelling, and has been to 44 of 50 states! 

Located at Grand Rapids Office 

 Contact Sandy

Email: 
mroggow@allins.com

Office: (616) 897-1515 x 116

Fax: 
(616) 897-1414

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Personal Insurance

Sean Pullen
Grand Rapids Office Manager

Sean is a licensed insurance agent for Alliance and has been part of the team since 2009. He is a graduate of Lowell High School as well as Grand Valley State University. He is married and has 2 children who keep him very busy.

He enjoys watching and playing sports as well as getting outside with his kids as much as possible. He was introduced to insurance through an internship with an insurance agency through the loss control department.

“As an insurance professional, I am dedicated to making sure you’re properly insured, finding you great rates, as well as providing excellent service!”

Located at Grand Rapids Office

Contact Sean

Email: spullen@allins.com

Office: (616) 897-1515 x 101

Fax: 
(616) 897-1414

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Scott Pullen
Lowell Office Manager

Scott is a Lowell resident, born and raised. He grew up with Ryan Kyes, the owner of Alliance, and worked with him for several years in the insurance industry before making the switch to Alliance in 2010. As a licensed agent, Scott brings ten years of industry experience to our company, coupled with his Associate’s Degree in Business.

Scott is married with two children, and in his free time enjoys basketball, camping, and spending time with his family.

Located at Lowell Office

 Contact Scott

Email: 
scott@allins.com

Office: (616) 897-1515 x 109

Fax: 
(616) 897-1414

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 Elizabeth Huey-Chambers (Beth)

Licensed Agent

Beth is new to the Alliance team as of summer 2017, but not new to the insurance industry. She is originally from Belding but has now moved to Lowell. Beth graduated high school from Belding in 2007.

In her free time, Beth loves to read, cook, and have bonfires. She also enjoys going to the beach and spending time with her family and friends. Beth is happily married and has two children. She's excited to be working with Alliance and is looking forward to helping our clients. 

Located at Lowell Office

 Contact Beth

Email: beth@allins.com

Office: (616) 897-1515 x 102

Fax: (616) 897-1414

 

 

 

Kerstin Froman-O’Neal

Licensed Agent

Kerstin is from Belmont but recently bought her first home in Grattan (just outside of Belding) and is very excited about it! She comes from a healthcare background with a Bachelors from Ferris in Health Administration. Kerstin made the switch to insurance in March of 2017. She is a licensed agent in 43 states but switched from a call center, where she was helping in many different states, to our agency that works with only insurance within the state of Michigan. Kerstin started with us here at alliance in September 2017. She is very happy to be here working with us!

She has her Associates in Liberal Arts from GRCC and a Bachelor’s degree in Health Administration from Ferris State University. In her free time, Kerstin loves camping, gardening, and hanging out with her nieces, nephews, and family. She is not married but has been in a loving relationship with a wonderful man for over 6 years and they have a beautiful, high energy, loving 2-year-old German Shepard Boxer mix.

Located at Lowell Office


 Contact Kerstin

Email: kerstin@allins.com

Office: (616) 897-1515 x 113

Fax: (616) 897-1414



Tessa Misner
Licensed Agent

Tessa has been in the insurance industry since 2001.  She started out at the corporate level at a call center, continued her insurance experience on the underwriting side of the industry, and transitioned to the direct agency side in 2010. She enjoys her direct contact with clients. Her knowledge, experience and customer service skills continue to serve our local agency well.  

Tessa enjoys discovering and meeting her clients’ needs and appreciates the opportunity to provide the coverage that is so essential to the stability and peace of mind of families during times of loss. Her love for our community shows up on Friday nights at a good football game or volunteering at a local outreach ministry.  She is married with four wonderful children and loves to share quality time going hunting with her family.

Located at Lowell Office

Contact Tessa

Email: tmisner@allins.com

Office: (616) 897-1515 x 107

Fax: 
(616) 897-1414

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Kelli French
Licensed Agent

Kelli is from Belding and still lives there today. She has a Bachelor’s Degree from Davenport University in Business Management and Finance. Kelli started working at Alliance in September of 2017 but she has been in the Insurance Industry for 3 years so she is at home here.

In Kelli’s free time, she enjoys spending time with her family. She is married and has one child, Steven, who is 9 months old! She also likes to spend her Saturdays in the Fall, watching college football. Kelli cheers for the Notre Dame Fighting Irish.

Located at Lowell Office

Contact Kelli

Email: kfrench@allins.com

Office: (616) 897-1515 x 108

Fax: 
(616) 897-1414

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Heidi Leonard
Marketing & Communications Coordinator

Heidi is new to the insurance industry and started at Alliance in January 2017. She is the Marketing and Communications Coordinator here. Heidi has her Associate of Arts at Grand Rapids Community College and is slowly working towards a Bachelor’s degree in Elementary Education!

She enjoys running, reading, and spending time with her family and friends. She’s very excited to be working with Alliance! Heidi enjoys meeting new people and the many opportunities she gets to help them. 

Located at Lowell Office

Contact Heidi

Email:
hleonard@allins.com

Office: (616) 897-1515 x 111

Fax: 
(616) 897-1414

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Angela Kovich
Licensed Agent

Angela is originally from Comstock Park but has lived in Lowell for 10 years now. She started working at Alliance in April of 2017 but worked in the insurance industry for 9 months prior to starting here. Angie attended Davenport University. She loves going to concerts and camping on the weekends. She’s been married for 11 years and she has 2 lovely daughters.

Located at Lowell Office

Contact Angie

Email: 
akovich@allins.com

Office: (616) 897-1515 x 105

Fax: 
(616) 897-1414

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Darrallyn Hommerrson
Licensed Agent

Darrallyn was born in Lansing and grew up in Grand Ledge. She in new to the insurance industry but has been in the finance industry for two years as a banker. She helped with financial planning and retirement savings. Darra has originated mortgages and is registered with NMLS. She started at Alliance in April of 2017. Darra enjoys the outdoors, she loves to camp, fish, and swim and do anything involving water! She has a beautiful two-year-old daughter.

Located at Lowell Office


Contact Darra 

Email: 
darra@allins.com

Office: (616) 897-1515 x 115

Fax: 
(616) 897-1414

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Jamie Helton
Licensed Agent

Jamie joined Alliance in April 2016 and had previously worked in the insurance industry. Jamie grew up in the St. John’s area and has lived most of her adult life in Ionia. She attended both GRCC and Montcalm Community College.

 Jamie previously worked in the healthcare field in a variety of areas. She worked as a nurse technician, specializing in brain/spinal injuries and Huntington’s disease, spent four years in behavioral health, and also spent time in the physical and occupational therapy department helping to rehabilitate patients after injury and illness.

Jamie loves to volunteer with animal shelters and has two rescue dogs of her own. She also tries to give back to the community by participating in fundraising and walks to support Huntington’s disease and juvenile diabetes. In her free time, she enjoys going to music festivals, dancing, and spending time with friends. Her hobbies also include DIY projects, baking, and quilting. She has a son and daughter and is excited to have welcomed her first grandchild in December.

Located at Lowell Office

Contact Jamie

Email: 
jhelton@allins.com

Office: (616) 897-1515 x 110

Fax: 
(616) 897-1414

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Amy Thompson

Licensed Agent

Amy has been a part of the Alliance team since March 2016. She is a Michigan native, growing up in Belding and now lives in Lowell. Amy has her associates in science from MCC. She is excited to have bought her first home with her husband (and high school sweetheart), and she loves living so close to work, church, and her community. 

Activities that Amy loves include gardening, cooking, reading, and working with essential oils, which she sells as a hobby. Amy is also excited to have welcomed her first child into the world in March 2017. 

Located at Lowell Office

Contact Amy

Email: athompson@allins.com

Office: (616) 897-1515 x 106

Fax: (616) 897-1414

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 Christian Stevens

Licensed Agent

Christian was born and raised in Belding, MI. He has purchased a home and still lives there today. Christian has his Bachelors of Science degree from Kuyper College. He started with us, here at Alliance, in September 2017. He’s new to the industry but is very excited to be working here!  In his spare time, he enjoys volunteering at his church and has done so for the past 7 years, working mainly with the youth group. Some of Christian’s hobbies include spending time with friends and playing football and basketball. He also loves to snowboard and wakeboard. The best part of Christian’s day is when he gets to spend time with his nieces and nephews! 

Located at Grand Rapids Office

Contact Christian

Email: cstevens@allins.com

Office: (616) 897-1515 x 117

Fax: (616) 897-1414

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